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Camera recognized as another model and it is not working - Community / Bug Report - The Imaging Source Helpdesk

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Camera recognized as another model and it is not working

I have a DMK 23UX236 camara but Windows 10 recognizes a DMK 51AU02, moreover when I open IC capture, it gives the error: "Device is in live mode, but there are no images..."

It doesn't display any image and it is not possible to change binning mode or picture resolution. I am using IC capture latest version 2.5 and I installed also the latest drivers for usb cameras.

I would be really glad of any suggestion.

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